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Zuva DocAI Widget Paid Export Terms and Conditions

Last Updated: August 2, 2023 - View Change Log

These Zuva DocAI Widget Paid Export Terms and Conditions supplement the Zuva DocAI Widget Terms and Conditions for Customers who elect to pay to export and download the results of their use of the Psroduct. Together, both the Zuva DocAI Widget Terms and Conditions and Zuva DocAI Paid Export Terms and Conditions constitute the entire agreement (the “Agreement”) with such Customers. Unless otherwise defined, capitalized terms used in the Agreement shall have the meanings assigned to them in the LeaseLens Free Trial Terms and Conditions.

9. Paid Export

9.1 Upon payment of the posted fee, the Customer will be able to download the output of the Product once. Zuva reserves the right to change applicable prices (and taxes) at its sole discretion from time to time. Prices include applicable taxes.

9.2 Customer warrants that it has the necessary permissions to use the payment method chosen and recognizes that the transmission to Zuva of the Customer’s payment information is evidence of its ability and consent to the sale and to the payment due pursuant to the purchase. Zuva does not save the details of the Customer’s credit card, but the proof of the transaction will be maintained by Zuva and/or its payments processing provider. Should the relevant issuing bank or other participants in the Customer’s payment method refuse to authorize the payment by credit card or in case of non-payment, Zuva reserves the right to suspend or cancel the purchase and export of Product output. Zuva also reserves the right to refuse a purchase made by a Customer that has not fully paid for its current or any previous purchase or with whom a dispute is unresolved.

9.3 The Customer will be responsible for any credit card chargebacks and related fees that Zuva may incur on its account. If the Customer fails to reimburse Zuva for any credit card chargebacks or related fees within 10 days of Zuva’s initial demand for reimbursement, then Zuva may charge the Customer additional charges in respect of Zuva’s expenses relating to a chargeback.

9.4 Zuva retains the right to terminate Customer access to the Product at any time in cases of suspected abuse or for any relevant regulatory or compliance reasons.

9.5 The refunds policy for purchase of the export of outputs of the Product is as follows: given the ability to easily duplicate and disseminate digital downloads and the impossibility for Zuva to verify if a Customer has deleted and not used a downloaded export, Zuva will consider requests for a refund on a case by case basis, having regard to the specific circumstances.

9.6 Due to the inherent limitations of machine-learning software (which is reliant on training databases and the application of statistical and other analytical techniques), there is no warranty by Zuva as to accuracy or completeness of summary content: the Customer is receiving a summary produced by trained machine learning algorithms (and that summary can thus reduce the amount of human review time that a Customer may need to ensure accuracy and completeness of a lease summary).

9.7 This Section 9 will also survive any expiration or termination of this Agreement.